Statutory Warning: This article is provocative!!
I have read enough about the power of positive attitude and related Gyan!
In my 2 decades of corporate training experience, I have met
diverse people—that makes me think if words like attitude, commitment etc., are
over-valued, in relation to Competence!
The word "Competence" is inextricably linked to the word "Role";
hence, let me take a common role, say, “Parent” as an example.
In a professional setup, one is not given a role unless one
is “formally” trained to don that role. But, one tends to take on the role of a
“Parent”, without any formal training—many tend to use “assumed competence”!!
It is easy to become a
“Father”… but not that easy to be a “Parent”…
I have taken this role as an example since “Commitment” to
this role can never be questioned in most parents! Most parents are indeed totally
committed to their children’s welfare, success, growth etc… But, the gap is in the degree of “Competence”, in many cases!
Let’s consider some situations here:
- How to
handle a situation if the child brings the lunch box without eating the lunch fully?
o
Here, if one
yells at the child or pulls up the child, the child DOES NOT learn to eat the
lunch, but learns to empty the box in the trash can and bring it back, the next
time!!
-
How to
handle a child that argues back with the same logic or words that the parent
had used earlier, albeit in a different context?
o
How the
parent handles the child at this point determines many aspects of the future
behaviour/conditioning in the child!
-
How to
“Influence” the child rather than “Control” the child?
o
Many
parents try and control the child by the power of their position, without
realising the loss of key factors such as Rapport, Trust etc. in the bargain!! Many
parents do not have the basic knowledge on child psychology and hence are not
aware of the truth that the entrance to the Mind is through the Heart!! It is
key knowledge that children learn ONLY from people whom they “like”!!
-
How to
discipline the child, without losing rapport and compassion?
o
As the
famous quotation goes, “Spare the rod and spoil the child”… While it is
imperative that every child needs to be disciplined at some stage, the actual
“how” of it is sheer Competence.
In all the above examples, it is clear that Specific
Competence is very essential, while mere Commitment cannot deliver results!! In
fact, excessive commitment with much less competence leads one to frustration,
anger and similar corrosive emotions.
While it is commonly understood that, it is always the mix
of both commitment and competence that produces sustained results, the “right
mix” is the point of discussion here. It
is in the context of the “mix” that I think Commitment is Over-valued!!
Pls don’t get me wrong—I am NOT saying that Positive Attitude or Commitment is not
required!!
Many organisations today are measuring the “Potential/Attitude” of a
person and are taking key decisions based on this parameter than on
Competence!! Of what value is Potential if it does not get converted to
Competence / Performance / Results?
After all, Potential Energy has to be converted to Kinetic Energy!
Right?
Many organisations are giving senior roles to people who
have demonstrated commitment to the company—at that level, competence takes a
much higher weightage. Isn’t it? Many top leaders are very hesitant/embarrassed
to sideline such committed people in favour of Competent Successors who could
even be much junior!!
Weighing Commitment as much more valuable than Competence is a sure recipe for disaster, according to me!
In fact, the word “Commitment” requires a thorough
dissection. I will share my thoughts in my next post…
